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FAQs

Can I drop in without an appointment?

NO. Under NO circumstance will customers be seen WITHOUT an appointment. Smash RX serves as both a private therapeutic practice and a recreational hub. For this reason an appointment is necessary to ensure the safety, quality of care and integrity of our business. Without an appointment you will be turned away and ushered to our website to make an appointment.

What steps is Smash RX taking to minimize the spread of COVID-19?

As the COVID-19 virus evolves, Smash RX continues to remain committed to providing update information and procedures that will keep our Destruction Care Coordinators and our patrons safe. Effective June 15, 2021 Los Angeles and Ventura County will be moving into Yellow Tier this means that we will be opened to allow for more Smash services. What will NOT change is safety, sanitizing and disinfectant policies and procedures that was implemented to ensure the safety and health of our clients. This means that we will continue to ask that you and everyone in your party mask up prior to exiting your vehicle and come on in where one of our Destruction Care Coordinator’s will greet you and your party outside of Suite #115.

Waivers, safety gears, and lockers will be located directly outside of Smash RX/Suite #115. Everyone MUST complete and sign our waivers. Once all the necessary waivers have been completed and signed then all members will be provided their protective coveralls, gloves, hardhats and goggles then you and your party will be directed into the office to select your “Destruction Devises” and directed to your Destruction room.

  1. Appointments have been scheduled to ensure that no more than 13 people will be in the building at a time.
  2. Only 13 people at a time will be allowed into our establishment, with no more than 3 staffers. Even if clients are from the same household, the capacity limit will not be breached.
  3. All patrons must wear a mask while in the building. Avoid crowded places, poorly ventilated, indoor locations.
  4. We will be implementing the following safety and disinfect practices:

    a. All surfaces will be properly cleaned with 70% alcohol-based disinfectants after each therapeutic and/or smash session.
    b. All safety gear (ie., disposable coveralls, gloves, safety shields, and masks) will be either disposed or cleaned after each use with 70% alcohol-based wipes. Gloves will be washed after every use and safety shields and hard hats will be disinfected immediately following every use with 70% alcohol-based disinfectants wipes.
    c. All Destruction Devices will be cleaned with 70% alcohol-based disinfectants wipes after every use.

How old do you have to be to participate?

All of our patrons have to be at least 10 years of age. Young adults under the age of 16 will need to have a parent or guardian over the age of 18 present in the room with them. Young adults 16 or older can participate with the consent of a parent or guardian over the age of 18, and that person does not need to be in the room.18 is the magic number for participants to take part in all activities on their own.

This age limit will NOT be breached.

What is Destruction Therapy?

Destruction Therapy is a coping technique in which people break and destroy various items in order release their emotions in a safe appropriate environment. Our “Rage Rooms” provide a secure and monitored arena for anyone experiencing the very normal feelings of anger, sadness, anxiety, depression, stress, who want to release them. Not to mention, it’s just pure fun!

Can hitting something actually relieve stress?

Yes! Science has proven that, the hitting of inanimate objects causes the brain to increase the production of endorphins, which are the neurotransmitters that create feel-good thoughts in your brain. Your body experiences similar reactions when exercising, which helps alleviate muscle tension that can accumulate from bottling up intense emotions.

Is this safe?

Yes. Our number one priority at Smash RX is safety. We provide all necessary safety gear for our clients. We also provide tools/materials that are not harmful to humans in any way. 

Is this actual therapy?

It can be! Destruction therapy itself is an innovative therapeutic process based on the idea that taking out stress and anxiety on inanimate objects can be therapeutic and cathartic. Most importantly, when it comes to destructo-therapy, all negative emotion are directed towards inanimate objects. The use of a smash room highlights the immediate rewards of destruction and reduced tension. It offers a moment of adrenaline and relief. However, this will not replace traditional therapy. It is an added benefit and will produce favorable results but should not be used as a replacement for traditional therapy.

So where does traditional therapy come into play?

Smash Rx is the first of its kind. On top of our awesome recreational services which cater to individuals, couples, and groups; we offer Anger Management and Stress Management workshops that are facilitated by a Licensed Clinician. So when you’re done getting your emotions out in a physical way, you can get down to cultivating long-lasting, healthy coping skills.

This entails learning how to pause and reflect what causes your intense emotions rather than just catering to releases of them. This will require patience, practice, and commitment. Healthy anger supports strengthening our rational mind in being able to see the bigger picture rather than being held hostage by our emotional mind.

If I have court ordered anger management, does this count?

No! Unfortunately, our licensed services have not been registered through the court systems or programs. We will not be able to sign off on any paperwork. We still encourage you to stop by, because this may help you along your journey.

Anger can be healthy?

Yes! Healthy anger helps us establish healthy boundaries, address our inner peace and happiness, as well as monitor our likes and dislikes.

Can pregnant women participate?

No. We don’t allow mothers-to-be to participate in any of our physical activities out of our concerns for your own health and health of your baby. But, we do invite you to explore our therapy workshops, and would love to schedule a session for you to come back when your doctors approve.

I’ve just had major surgery, can I still participate?

No. Our number priority at Smash Rx is your safety. If you have recently had any major, mild, or minor surgery recently you should consult with your primary medical physician before booking an appointment. This is a rigorous activity and we do not want you to get hurt in any way.

Do you service Special Needs clientele?

Each case is different. Here at Smash Rx we understand that the term Special Needs encompasses a wide range of abilities. You and you alone understand the capabilities of your family members and friends. A release form is required to be signed before any participation. The responsibility will fall on you to supervise the special needs individuals in your party. Please call ahead and we will discuss if any accommodations can be made.

Can I bring my own stuff to smash?

Yes! Bring over those old frames pictures of your ex for example! We have a bring your own box package. All items must be approved by staff. We also have a restricted items list you can see on our “BYOB” section of our website.

What if I have other questions?

Email or call us 818.T0.SMASH that’s 818.807.6274

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